Returns and complaints

COMPLAINTS

DAMAGE

Please contact us after receiving the shipment if you notice that your product is damaged.

E-MAIL

Write to us describing all the details of the damaged product.

FORM

Then please fill in the complaint form available below

14 DAYS

We will consider your complaint and contact you within 14 days.

RETURNS

14 days

Buyer can return the product within 14 days from the date of receipt.

FORM

To do this, please fill in the return form available below.

SENDING BACK

The product should be sent back to the address indicated in the form. Shipping costs are covered by the buyer.

RETURN

The seller will refund the value of the product.

Before submitting a return or a complaint, please read the full version of the shop’s rules and regulations

Download the form RETURN / COMPLAINTS